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what did they say about the misdirection and incorrect diagnosis ?? tbh it sounds a bit sketchy and i would definitely be looking for a new garage £1200 is not an amount that can be brushed off easily when reading the very 1st post on this my 1st comment was get a 2nd opinion !!! i know that they are not responsible for faulty parts but ffs £1200 on work thats not needed they are responsible for !!!

cool ill give it a try see how it goes thnx for your advice

Good stuff matey! But such a shame they didn't "fess up" when you went first time instead of trying to spank your wallet, and wonder why are we mostly cynical and untrusting of garages we haven't got a relationship with. Same in my profession though, heating and gas engineer.Loads of guys might as well roll up on a horse called Trigger with their (lack of) tools in their pocket. Couldn't fix a McDonald's happy meal toy half of them.

Just in case this helps anyone... ​I replaced my smashed mirror with a new one I sourced online for £11 at Less4Spares. This was new, had the correct mounting plate and connections for the heater /demister - all in all very good value. Be careful taking off the existing mirror - it does not simply prise off. There are 4 semi circular 'lugs' on the wing mirror mount that you hook the new mirror over, if you try to prise the mirror off this wll break the lugs off as it did for my top right one when I tried to prize the mirror off. Slide a knife or similar under the bottom edge of the mirror in the gap between the mirror and the mirror housing and twist or prise the mirror upwards about 5mm. You may need to push the bottom of the mirror in so that top edge moves clear of the mirror housing and has room to move upwards. This will free the mirror from the 4 plastic lugs that it is clipped over. It can then be lifted clear and the 2 wires removed from the heating clips if present. Fitting is simple and in reverse. Carefully line up the mounting holes on the back of the new mirror over the 4 mounting points and push down. You may need to put a knife or screwdriver in the gap at the top and twist to get a little extra force to push the mirror down firmly onto the mounting lugs. Job done.