Hi and welcome to the (Italian) fold I don't have the factory fit unit to be able to tell you how to reset it unfortunately. I have the one made for the Italian market which is basically an Android tablet. I think Rossocorsa has the factory Nav though as he has the 2.0 Limited... I'm sure he'll be along shortly. One thing that I can think of from the top of my head is that you need to change the country to England or Scotland as a lot of units differentiate between Wales, Scotland and England.